We strive to ensure you have the best shopping experience possible. If you encounter any issues or have questions, please don't hesitate to reach out to our support team. We're here to help!

Privacy Policy Effective Date: 5/01/2023 This Privacy Policy ("Policy") outlines how GenRivals("Company," "we," "us," or "our") collects, uses, shares, and protects the personal information of individuals ("Users," "you," or "your") who visit or use our website, products, or services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website, products, or services, you consent to the practices described in this Policy. Information We Collect 1.1 Personal Information: We may collect personal information that you voluntarily provide to us when you interact with our website, products, or services. This may include your name, email address, contact information, payment details, and other information that can be used to identify you personally. 1.2 Automatically Collected Information: When you access or use our website, products, or services, we may automatically collect certain information about your device, browsing actions, and patterns. This information may include your IP address, browser type, operating system, referring URLs, and other technical information. Use of Information 2.1 Personalization and Improvements: We use the information collected to personalize and improve your experience with our website, products, or services. This includes providing relevant content, analyzing user preferences, and enhancing the functionality and performance of our offerings. 2.2 Communication: We may use your personal information to communicate with you, respond to your inquiries, provide customer support, and deliver important notices regarding our products or services. 2.3 Marketing and Promotions: With your consent, we may use your personal information to send you promotional materials, offers, or updates about our products or services. You have the option to opt out of receiving such communications at any time. 2.4 Legal Compliance: We may use and disclose your personal information as required by applicable laws, regulations, or legal proceedings, or to protect our rights, interests, or property. Information Sharing 3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering our products or services. These service providers may have access to your personal information but are obligated to maintain its confidentiality and use it solely for the purposes of providing the requested services. 3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring party as part of the transaction. We will notify you via email or prominent notice on our website before your information is transferred and becomes subject to a different privacy policy. 3.3 Legal Requirements: We may disclose your personal information if required by law or in response to valid legal processes, such as court orders, subpoenas, or government requests. Data Security 4.1 Security Measures: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. 4.2 Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. Your Rights 5.1 Access and Control: You have the right to access, correct, update, or delete your personal information. You may also have the right to restrict or object to certain processing activities. To exercise these rights, please contact us using the information provided in the "Contact Us" section below. Changes to this Policy 6.1 Policy Updates: We may update this Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this Policy periodically for any updates. We will notify you of any material changes by posting the updated Policy on our website or by other means of communication. Contact Us 7.1 If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: https://discord.gg/genrivals Last Updated: 11/12/2025

Terms of Service Effective Date: 5/1/2023 These Terms of Service ("Terms") constitute a legal agreement between you ("User," "you," or "your") and GenRivals ("Shop," "we," "us," or "our") governing your access to and use of our services and products. By accessing our shop, you agree to be bound by these Terms. If you do not agree to these Terms, please refrain from accessing or using our shop. No Refund Policy 1.1 Refunds: We operate with a strict no refund policy. Once a purchase is made, it is considered final and non-refundable. By making a purchase, you acknowledge and accept that all sales are final. Suspension or Termination of Services 2.1 Ban or Suspension: We reserve the right to suspend or terminate your access to our shop or any of our services for any reason, including but not limited to violations of these Terms or engaging in any conduct that we deem harmful or disruptive to our shop or other users. In the event of a ban or suspension, no refunds or compensation will be provided. Modifications and Changes 3.1 Product Modifications: We reserve the right to modify, update, or discontinue any of our products or services at any time without prior notice. This includes making changes to product features, specifications, or perks associated with a purchase. Such modifications may occur for various reasons, including but not limited to improving the user experience or addressing technical issues. Disputes and Chargebacks 4.1 Disputes: In the event of any dispute or disagreement, we encourage you to contact our customer support team to seek a resolution. However, you agree that any dispute arising from or relating to these Terms or your use of our shop shall be governed by and construed in accordance with the laws of The United States. Any legal action or proceedings arising out of or related to these Terms shall be brought exclusively in the courts located within The United States. 4.2 Chargebacks: Chargebacks and disputes with payment processors are prohibited. Initiating a chargeback or dispute will result in immediate suspension or termination of your access to our shop and server. Furthermore, we reserve the right to pursue legal action or any other available remedies to protect our rights and interests. Intellectual Property 5.1 Ownership: All content, including but not limited to text, graphics, logos, images, videos, audio, software, digital ranks, and perks available on our shop, is the intellectual property of Paragon or its licensors and is protected by applicable intellectual property laws. You may not use, reproduce, distribute, or modify any content from our shop without prior written consent from us. Limitation of Liability 6.1 Disclaimer: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, WE DISCLAIM ANY AND ALL LIABILITY FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOST PROFITS, LOST DATA, OR LOSS OF BUSINESS OPPORTUNITIES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OUR SHOP, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Miscellaneous 7.1 Severability: If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Instead, the provision will be modified or interpreted to accomplish its intended purpose to the maximum extent permitted by law. 7.2 Entire Agreement: These Terms constitute the entire agreement between you and Paragon regarding the subject matter herein and supersede all prior or contemporaneous agreements, understandings, or representations, whether oral or written, relating to such subject matter. By accessing or using our shop, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you have any questions or concerns regarding these Terms, please contact our customer support team. Last Updated: 11/12/2025